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| Satisfaction Guarantee |
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At EtchedMirrorDecor.com, we are commited to serve our customer with the following standards:
1. Outstanding craftsmanship
Skilled artisans with years of experience etch your design with the most advanced etching process available. Your etching will capture the detail of the original art more than you'll find in any other etching.
And the craftsmanship of the woodworking is just as high.
Your wall decor or furniture is solid hardwood to last you a lifetime. Tables and coat racks are solid oak. Mirrors are framed in oak or ash. And all wood is hand-rubbed with a double-lacquered finish for the feel of the finest woodworking.
2. Fully assembled
The furniture or wall decor you buy comes fully assembled. You never have to deal with complicated assembly plans. With the coat racks, we even give you easy-to-follow directions so you have no trouble hanging it securely on your wall.
3. Satisfaction Guaranteed
EtchedMirrorDecor.com guarantees all etchings for the life of the glass never to fade or rub off and will gladly replace any etching that fails to live up to this guarantee. Contact us by e-mail at any time to replace a defective glass. Note: this lifetime guarantee does not apply to broken glass except within the first 10 days after shipment.
We also guarantee your satisfaction. If you are dissatisfied for any reason with your order, contact us within 10 days of receiving it and inform us of the problem. We will replace or refund for whatever is wrong. If you choose to replace your purchase for another item with equal or less value, you still pay the cost for shipping to your home, but we will arrange for and will pay the cost of shipping back to us.
If you choose to recieve a refund, you will pay the cost of shipping for the item back to us.
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